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Understanding operational objectives
Our approach Technnect focus on creating a Dedicated Out-Tasking solution for your operations, connecting Objectives, Scalability, Technology, Processes and Performance.
Reduce processing time of current tasks and respond to last-minute requests effectively
Create a seamless process for initiatives that are time consuming, allowing direct supervision with minimum impact on other enterprise operations
Increase data quality control to improve campaigns results
Add more resources when needed for your high demand seasons or provide support to projects that need the additional attention.
Defining an Out-Tasking Scalability structure
Implementation of request templates and guidelines for internal clients.
Establish a tasks priority system to assign resources and reduce delivery timelines.
Development of request scalabilty levels based on tasks complexity, workload, expertise needed.
Define processes for time critical requests, backlogs and bottlenecks.
Create an action plan to add resources and expertise for high demand seasons and demand exponential growth.
Learning how technology fits your needs
Simplify platforms management
Identify manual tasks that need to interact to bring automation to projects
Define scalability factors and controls to ensure delivery as planned
Creating Collective Knowledge
Process is continuously under evaluation to perform better
As the process changes with new needs we adapt to Time zones, new response times, unplanned project peaks, new communications channels
It is a process- manager fit
Requirements delivery schedule
Number of requirements processed
Quality assurance and control
Marketing automation configuration
Multichannel campaigns coordination
Third party platforms integration
Lead generation reports and metrics