Technnect

Strategic Out-Tasking for marketing and sales development operations

Strategic Out-Tasking connects objectives, scalability, technology, processes and performance.

Objectives

Reduce processing time of current tasks and respond to last-minute requests effectively

Create a seamless process for initiatives that are time consuming while allowing direct supervision with minimum impact on other enterprise operations 

Increase data quality control to improve campaigns results

Add more resources when needed for your high demand seasons or provide support to projects that need the additional attention.

Strategic Out-Tasking Scalability

Overall view of how current structure may need to be adapated or where the focus needs to change

Review of how it will affect current workload and definition of new priorities

Explore new best practices that may give a new angle to define the service that needs to be provided

Technology

 

  • Simplify platforms management
  • Identify manual tasks that need to interact to bring automation to projects
  • Define scalability factors and controls to ensure delivery as planned.

Process collective knowledge

  • Process is continuosly under evaluation to perform better.
  • As the process changes with new needs  we adapt  to Time zones, new response times, unplanned project peaks, new communications channels.
  • It is a process- manager fit 

Performance

 

  • Requirementes delivery schedule
  • Number of requirements processed
  • Quality asurance and control

Tasks

 

  • CRM Integration
  • Marketing Automation configuration
  • Database management
  • Email campaigns

 

 

  • Data enrichment
  • Segmentations Management
  • Data migration
  • Chatbots deployment

 

 

  • Lead qualification
  • Multichannel campaigns coordination
  • Third party platforms integration
  • Lead generation reports and metrics